According to Deadline, over 5,000 customers have reported troubles with several Microsoft 365 apps since around 8 a.m. ET this morning. The outage is affecting global email and calendar services connected with Exchange, Outlook, and Teams.
Microsoft acknowledged the problem on X this morning and has since deployed a fix, which has reached 98% of the affected environments as of around midday. The workaround entails “manual restarts on a subset of machines that are in an unhealthy state.”
However, around an hour later, the business announced that the majority of affected users were experiencing slower-than-expected progress with the patch. At 2 p.m. ET, Microsoft issued another post outlining additional delays in the fix and apologizing for the impact on businesses. As of the time of writing, the company has not provided a projected time for complete restoration.
These updates, all of which were sent out on X, have been received with criticism in the comments area because there appear to be no messages or posts regarding the outage in the 365 portal or Admin Center, and the status page continues to show services as up and running. According to several comments, X is not where administrators want to go for outage updates.
Microsoft has not elaborated on the “recent change” that it claims is causing the troubles. Perhaps ironically, Monday also saw the release of the newest Recall preview, which is now available for Windows Insiders to sample and test.
The function, which takes regular screenshots of your PC and lets you search for anything you’ve looked at on it, will be thoroughly evaluated by security experts to determine whether Microsoft’s privacy assurances are accurate and well-implemented.
