New Yorkers are being warned about a dangerous scam targeting EZPass users through fraudulent text messages. Governor Kathy Hochul’s office recently issued an alert after reports surfaced of consumers receiving SMS messages claiming to be from EZPass, requesting payment for unpaid tolls. However, these messages are part of an elaborate phishing scam designed to steal personal and financial information.
With cybercriminals constantly evolving their tactics, residents must stay vigilant against such threats. Here’s what you need to know about this scam and how to protect yourself from falling victim.
How the EZPass Scam Works
According to the governor’s statement, scammers send text messages that appear to be from EZPass or Tolls by Mail, falsely claiming that the recipient owes money for unpaid tolls. These messages often include a link to an unofficial website, which may closely resemble the legitimate EZPass NY website.
In some cases, the text instructs users to reply with “Y” to receive further details, but doing so can expose them to additional phishing attempts. The fraudulent links can install malware or ransomware on a user’s device, allowing cybercriminals to steal sensitive information such as passwords, banking details, and credit card numbers.
Governor Hochul emphasized that EZPass and Tolls by Mail never send unsolicited texts or emails requesting payment or personal information. Any such messages should be treated as scams.
The Dangers of Clicking Suspicious Links
If a user clicks on the fraudulent link provided in the scam messages, they risk:
- Downloading malware or ransomware – This software can compromise devices, track activity, or lock users out of their files until a ransom is paid.
- Phishing attacks – The fake EZPass site may ask for login credentials, which scammers can use to access accounts and steal money.
- Identity theft – If a user enters personal details, criminals may use this information for fraudulent transactions or to impersonate them.
The Federal Trade Commission (FTC) warns that text scams are becoming increasingly common and advises consumers to avoid engaging with suspicious messages. More guidance can be found on the FTC’s official website.
Tips to Identify and Avoid the Scam
Governor Hochul’s office has outlined several steps that New Yorkers should follow to protect themselves:
Do Not Reply – If you receive a text claiming to be from EZPass or Tolls by Mail, do not respond. Even replying with a simple “stop” can confirm your number is active, making you a target for more scams.
Avoid Clicking on Links – Never click on links in messages from unknown senders. Instead, visit the official New York EZPass website to check for any outstanding tolls.
Use Built-in Security Features – Many smartphones have a “report junk” option for text messages. Use this feature to report and delete scam texts.
Block the Sender – If you receive a scam text, block the sender’s phone number to prevent further messages.
Verify Directly with EZPass – If you’re unsure about the legitimacy of a message, contact EZPass customer service through their official website or phone number.
What to Do If You’ve Been Targeted
If you accidentally clicked on the link or provided personal information, take immediate action:
- Change Your Passwords – If you entered your EZPass login details, reset your password immediately. Use a strong, unique password to protect your account.
- Monitor Your Bank Statements – Keep an eye on your financial accounts for any unauthorized transactions. If you notice suspicious activity, report it to your bank.
- Report the Scam – File a complaint with the New York State Department of Financial Services or the Federal Trade Commission.
- Run a Security Scan – Use antivirus software to check for malware on your device. If infected, follow recommended steps to remove any harmful programs.
Government’s Response to Growing Cyber Threats
With online scams on the rise, Governor Hochul has reaffirmed her commitment to protecting New Yorkers from digital fraud. The state has been working closely with cybersecurity experts to identify and combat these threats.
“Public safety is my top priority, which is why I’m urging New Yorkers to take caution against senseless scammers sending fake E-ZPass text messages in an attempt to collect money for fake, unpaid tolls. Consumers should know that E-ZPass, or Tolls by Mail, will never send a text or email requesting personal, sensitive information,” said Governor Hochul.
In response, law enforcement agencies are increasing efforts to track and shut down scam operations targeting residents. Additionally, the New York State Office of Information Technology Services (ITS) is educating the public on digital safety, offering guidelines on how to recognize and report scams. More details are available on the ITS website.
Final Thoughts: Stay Alert and Report Scams
As scams like these become more sophisticated, awareness and caution are key to staying safe. If you receive a suspicious message, ignore it, report it, and never provide personal information. Staying informed and proactive can help protect not only yourself but also your community.
For the latest updates on cybersecurity threats and scam alerts, visit the New York State Consumer Protection Division.
If you suspect fraud, report it immediately to authorities so action can be taken against scammers. By working together, we can prevent cybercriminals from exploiting unsuspecting victims and keep our personal information secure.
(Source : nj1015.com)
